How can we help?

Search our 5 articles or browse a topic below.

Getting Started1

Set up your account and create your first video in minutes.

Creating Videos1

Templates, shapes, quality settings and render tips.

Credits & Billing1

How credits work, purchases, coupons and refunds.

Account & Profile1

Profile, email, password and account settings.

Troubleshooting1

Fix failed renders and other common issues.

Account & Profile

Clear filters
Account & Profile3 min read

Managing your profile, email and password

Update your name, change your password and keep your Awarely account secure.

Still stuck?

Can't find what you're looking for? Our support team is happy to help.